For GPs, Physiotherapists and Osteopaths

What Dr Vishal Pai accepts, when to refer urgently, what to send with your letter, and how to come and watch an operation.

Consulting in Sandringham
Suite 1, 60 Bay Road, Sandringham
Dr Vishal Pai in theatre using the robotic arm
Operating atCalvary Holmesglen Private HospitalThe Avenue Hospital, part of Ramsay Health Care

Which patients to refer

Dr Vishal Pai’s practice is dedicated exclusively to elective knee surgery. Choose an operation to see the indications and the investigations to send with your letter.

Knee replacement

Robotic-assisted partial and total knee replacement, and revision

  1. Initial management

    • Exercise and educationStructured exercise therapy, such as the GLA:D program
    • Weight lossIf overweight, losing 5–10% of body weight improves pain and function
    • Anti-inflammatoriesTopical or oral if suitable; avoid opioids
  2. Refer when

    • Symptomatic knee osteoarthritis with joint-space loss on X-ray
    • Pain affecting sleep, walking or work despite at least 3 months of exercise therapy, weight management and analgesia
    • For a partial knee, arthritis confined to the medial compartment, a functioning ACL and a correctable deformity
    • Painful, stiff or unstable existing knee replacement (revision)
  3. Recommended investigations

    Weight-bearing AP, lateral and skyline X-rays from the last 12 months.

    An MRI is not needed for arthritis.

How to refer

We are a digital practice and prefer referrals by email or HealthLink. Please attach any relevant imaging. Once we receive the referral, the rooms will contact the patient to arrange an appointment.

Two ways to refer

Private patients

Refer to his rooms at Sandringham Orthopaedic Specialists

Patients need private health insurance. Dr Vishal Pai does not see WorkSafe or Transport Accident Commission (TAC) patients in his private practice.

Public patients

Refer to the orthopaedic outpatient clinic at Sandringham Hospital

You can address the referral to Dr Vishal Pai.

What to include

Imaging

X-rays for arthritis, MRI for ligament, meniscal and patellar problems. Reports and image links both help.

History

Mechanism of injury, rehabilitation so far, injections, and relevant comorbidities and medications.

Operating at

  • Calvary Holmesglen Private Hospital, Moorabbin
  • The Avenue Hospital, Windsor

HealthLink EDI

drvishal

For secure electronic referrals.

When to refer urgently, and when to wait

Most knee problems can start with good rehabilitation. A few should be seen within days.

Urgent referrals, call the rooms(03) 8657 0595

Call for an urgent appointment

  • Locked knee that cannot fully straighten
  • Displaced bucket-handle meniscal tear
  • Patellar dislocation with an osteochondral fragment
  • Multi-ligament injury or suspected knee dislocation
  • Acute posterolateral corner injury
  • Suspected infection in a knee replacement Dr Vishal Pai has performed

Suspected fractures, a hot swollen joint with fever, or a cold or numb leg should be referred to the emergency department.

Refer routinely

  • ACL rupture in a patient wanting to return to sport
  • Two or more lateral patellar dislocations
  • Knee arthritis not controlled by non-operative care
  • A painful, stiff or unstable existing knee replacement

Dr Vishal Pai aims to see acute sports injuries within 2 weeks.

Try rehabilitation first

  • Degenerative meniscal tears without locking
  • Early or mild osteoarthritis
  • Chondromalacia patellae

Refer if symptoms are not improving after about 3 months of supervised exercise therapy.

Not seen in this practice

  • Hip, spine, shoulder, foot and ankle problems
  • Acute fractures and trauma

Our commitment to you

As a referrer, you can expect:

Timely communication

Dr Vishal Pai writes to you after the first consultation and after surgery, and your patient receives a concise summary of their visit.

Direct access to Dr Vishal Pai

If you have a concern about a patient you have referred, you can speak with him directly. He shares his mobile number and email with referring practitioners.

Evidence-based recommendations

Each patient receives a balanced opinion on the benefits and risks of surgery, with treatment recommendations based on current evidence.

Join Dr Vishal Pai in theatre

See the operation your patients will have.

Education is a passion for Dr Vishal Pai. During a theatre visit he will take you through the operation so you understand what it involves, and discuss the rehabilitation and the clinical aspects of each case. Choose the procedure you would most like to see, and the rooms will arrange a date.

  1. Send the form with your preferred operation
  2. The rooms contact you with available theatre dates
  3. Hospital observer approval is arranged before your visit
  4. Spend the list in theatre, with time to talk through each case

    Type of referrer
    The rooms use your details only to arrange the visit. Please leave out any patient information.

    The knee literature, read for you

    Twice a year, Dr Vishal Pai distils the research that changes how knee patients are managed into one short email you can read in five minutes. No journals to chase, nothing to sift.

    • Practice-changing evidence, with what it means for your patients
    • Updated rehabilitation protocols and return-to-sport milestones
    • First notice of CPD evenings and theatre visit dates
    Twice a year. Unsubscribe in one click.
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